Leading People Through Complex Issues

Complicated problems can be hard to solve, but they are addressable with rules and recipes. The solutions to complicated problems don’t work as well with complex problems, however. Complex problems involve too many unknowns and too many interrelated factors to reduce to rules and processes.


complicated vs complex

Complicated problems can be hard to solve, but they are addressable with rules and recipes.

The solutions to complicated problems don’t work as well with complex problems, however. Complex problems involve too many unknowns and too many interrelated factors to reduce to rules and processes.

“If you manage complex things as if they are merely complicated, you’re likely to be setting your company up for failure.”


the why

  • As senior managers our first commitment should be to our senior leadership team.
  • How productive are your leadership team meetings? Energising or draining!
  • What is the tone that the leadership team sets for your organisation?
  • A high performing leadership team is a team that can work through challenges in a way that results in stronger relationships, engagement and performance.

the what

  • Finding your rhythm – Separating operational matters from strategic matters and team matters.
  • Building a culture – Developing a way of working together that allows the team to play the ball and not the person.
  • Discipline – Practice. Practice. Practice. We work with you and the team to develop the practice and to stay disciplined.

the how

  • Knowledge is different to mastery. Our approach is build mastery through simple daily practices.
  • The program takes place over a period of X-Y months with the focus on:
  • Regularly shift from doing to observing
  • Making the development social
  • Maintaining an open mindset

Interested in Leading People Through Complex Issues?