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stakeholder analysis

A Full Stakeholder Analysis Forms the Basis for Excellence in the Program Design Process

Rod Matthews design process begins with a full analysis of the situation. Rod Matthews seeks input from all people who have a stake in the outcome of the learning and development program. This is used to provide a sound basis for the design of relevant courses and other activities.

Who are Stakeholders?

Stakeholders include potential participants, managers, those who provided Rod Matthews with the initial briefing, suppliers, customers, plus members of the organisation who may have an interest or stake in the outcome of the program.

How do they provide input?

Rod Matthews will spend time associating with and observing a potential program participant’s job, including days on the road and in the office. From this, valuable insights into real life workplace issues and situations can directly affect the design of the tailored learning program.

Interviews (phone or face-to-face), focus groups and surveys are typical methods by which Rod Matthews discovers the information valuable to course design. Other more advanced processes are also used, including Critical Incident Technique, Force Field Analysis and Nominal Grouping.

How is Stakeholder analysis more than a traditional training needs analysis?

A stakeholder analysis takes a holistic view of a client’s business. Rod Matthews assesses the economic, technical, procedural and social pressures apparent in a workplace and then overlays the brief and the outcomes required. Using Socio-Technical Systems as a methodology, critical information is gathered that produces a highly targeted, 100% relevant program design fitting an individual business’ scenarios and culture

5 Reasons to use Rod Matthews Stakeholder Analysis
  • No other learning and development consultancy uses Socio-Technical Systems in the way Rod Matthews does to guarantee widespread results across an entire business.
  • Rod Matthews uses an individual organisation’s examples, scenarios, jargon and culture to 100% target its program design.
  • Rod Matthews uncovers the micro skills required to facilitate behavioural change and turns them into a learning and development program.
  • Participation begins during the Stakeholder Analysis, the change program starts here!
  • Because Rod Matthews first seeks to understand the issues, solid trust and rapport is built between our consultants and client participants and support is generated for the program from other key stakeholders.

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