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The secret ingredient for engaged staff

The secret ingredient for engaged staff

Social Media Intro: The key to having engaged employees is actually quite simple. Find out what it is and how to bring it into your team to boost performance.  ..

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Reaching a 'helpful' state of mind

Reaching a 'helpful' state of mind

A couple of weeks ago I wrote about the management concept of above and below the line. You can read about it here. The technique I am about to explain goes hand in hand with this concept and is a powerful, visual tool for leaders and managers to keep yourself and your team members motivated, productive and fulfilled.  ..

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Not all problems are created equal

Not all problems are created equal

Problem solving is not a simple process; not all problems are created equal and they can’t always be solved with a one-size-fits all approach. Using the same management style or decision-making approach in all situations can result in costly mistakes for your team and organization. How you respond in a crisis or emergency for example, should be different to how you manage the launch of a new product. Having a useful framework to access your situation and adapt your leadership style accordingly is essential.  ..

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Becoming an Outcome-Focused Manager

Becoming an Outcome-Focused Manager

A good leader is someone who can effectively facilitate. Having a team of people who are functioning at their best, operating in an environment where critical thinking to solving complex problems is encouraged, allows for a productive and satisfied team. ..

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Move from Average to Excellent

Move from Average to Excellent

As a leader of a team, it is essential to understand the underlying behavioural principles that distinguish an average leader from an excellent leader. We can't expect to lead and inspire others in an engaged and positive way, if we neglect to nurture leading our selves.  ..

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How to 'do' a good day

How to 'do' a good day

How do you ‘do’ a good day? It sounds like a ridiculous question at first. After all, the kind of day you have depends on the things that happen to you. Things that are out of our control, you may argue. Winning the lottery, getting a promotion, these are the kind of things that could happen to you, to turn your ordinary day into a good one. But how can you have a good day if no extraordinarily good things happen to you? And how do you have a good day when faced with the no-so-good day-to-day events and challenges. I believe it's what you do, your attitude and your behaviour, that can determine whether you have a good day, or a bad one.  ..

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The key to improving our human interactions

The key to improving our human interactions

Understanding how we filter information leads to better communication - Part of my job is to help my clients understand people. Why it is people react and behave the way they do? How is it that two people receiving the same information can filter the information, and interpret things differently? Having a basic understanding of how individuals filter, and ultimately react to information, is a great foundation to create more meaningful interactions. I'm going to outline firstly the basic preferences people have for filtering information, and secondly how to apply this understanding to change your communication style to meet them, leading to more positive human interactions. ..

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Try thinking creatively for a change

Try thinking creatively for a change

Could you reproduce it without lifting your pen off the page. How did you go? I love this quiz as it gets you thinking creatively. In fact there is no one answer. There are a few ideas that people usually come up with, including:  ..

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Five steps to improve your critical thinking

Five steps to improve your critical thinking

Last week I talked about critical thinking and how it is really the key to a high functioning democracy, but how do we actually put critical thinking into practice. In a world where we have access to so much information and opposing points of views on just about everything, applying critical thinking will allow you to clarify your goals, sift through information and deconstruct it, finding the information relevant to you, to make better decision. So how do we actually apply this process to everyday decisions?  ..

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Education before Legislation

Education before Legislation

We are hardwired to be lazy – One of the biggest problem we face today is lazy thinking. It's in our nature. Our brains are wired to be lazy. When it comes to decision-making, we form opinions based on memories, first impressions and experiences. Critical thinking, an essential ingredient in a democracy, is often neglected, in favour of our natural inclination to come up with simple conclusions.  ..

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