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Self-awareness, the essence of great leadership

Self-awareness, the essence of great leadership

Self-awareness is a quality that is the essence of great leadership. It is the thing that sets average leaders apart from great ones. Being aware of one’s own strengths, weaknesses, personality and preferences has a positive impact on how leaders behave and interact with the people around them. The self-aware leader can consciously influence attitudes, situations and the overall climate within their environment.  ..

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Use the festive season to strengthen relationships

Use the festive season to strengthen relationships

It’s true to say that people who have strong relationships at work, are more engaged in the work they do. We are social creatures, so of course if we work in an environment where we have friendships and positive working relationships, the happier and more productive we're going to be. ..

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What makes an exceptional consultant?

What makes an exceptional consultant?

Last week I explored how to become a trusted advisor. In short, the answer was to establish and build on trust in your client relationships. Expanding on this topic, is the concept that your client is looking for two things from you – an outcome and a feeling. In fact, the outcome can be great every time, but it’s the feeling your client has about their interactions with you, that keeps them coming back for more. Being one who loves a good analogy, let me illustrate it for you with the following example;  ..

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How to Become a Trusted Advisor

How to Become a Trusted Advisor

If you are in a client facing role, then striving to provide superior service, build stronger relationships and making yourself or your business invaluable to your clients is more than likely a top priority. Transitioning from a standard supplier or consultant to a trusted advisor is key to these goals.  ..

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The Art of Delegating

The Art of Delegating

Do you sometimes dread delegating? Do you find yourself often just doing jobs yourself when you know you ought to delegate? If so, you are not alone. Delegating is a crucial part of management and leadership. We know we need to effectively delegate tasks to get stuff done. Yet, many managers find it difficult to delegate because of issues to do with their own mindset. There’s a range of possible reasons why we find it hard.  ..

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Be the best version of YOU

Be the best version of YOU

Who do you want to be? What kind of person do you want to become? I’m not talking about your physical goals here of slimming down, having whiter teeth or firmer abs. I’m talking about what sort of person you want to be and what qualities you want to have. If we have a growth mindset and focus on our own self-development, surely, we want to actively make changes to be the best version of ourselves we can be; at home with our families, out and about in the world and of course in the workplace.
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Four ways to increase your empathy

Four ways to increase your empathy

Leaders today need to build trust and rapport with their staff in order to keep them motivated and engaged. There’s one crucial ingredient that this requires – empathy. Building good relationships requires two-way communication where staff can give feedback, express their concerns and frustrations and feel ‘safe’ doing so. Too often than not, when communicating with staff, leaders are focussed on getting their point across, communicating what needs to be done, what should have been done or allocating tasks. Instead, leaders need to practice a bit more mindfulness starting with displaying more empathy by listening to what other people have to say about an issue. By increasing your empathy, you are increasing your desire to understand and care about others’ perspectives and see things from their point of view.  ..

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Let Go and Let Them Prosper

Let Go and Let Them Prosper

Many people in leadership positions struggle to let go of the reigns and allow their staff to work autonomously without feeling the need to constantly check up on them. This difficulty in letting go is generally caused by a lack of trust and can have detrimental effects on the motivation of staff and productivity.  ..

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The art of giving and receiving feedback

The art of giving and receiving feedback

Part of keeping your finger on the pulse when it comes to your own self-awareness and growth in the workplace, requires soliciting and graciously receiving feedback from the people you work with. But as easy as it sounds in theory, it’s something most of us find difficult. We often view negative or “constructive” feedback as an attack on our character and ability to do our jobs well. In fact, negative feedback is liable to catapult us into an emotional rollercoaster like the five stages of grief – initial anger, followed by denial, followed by (possibly) some wallowing and finally acceptance.  ..

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How to hire emotionally intelligent people

How to hire emotionally intelligent people

Since the early 90s, there has been much awareness of the importance of emotional intelligence in the workplace. The term is used to define how well someone can identify with and control their emotions. It describes someone’s capacity for self-control, self-motivation and perseverance and inter-personal skills. Although emotional intelligence is a skill that can be learned, it doesn’t take a rocket scientist to conclude that it’s more beneficial to hire staff who already have high levels of emotional intelligence, than those that don’t. Higher levels of emotional intelligence far outweigh how many on-paper qualifications a person has, as an indicator of how successful they will be. Emotionally intelligent people make stronger team players, are more flexible and more adaptable to change, so much more likely to be a good fit for your company.  ..

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