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Four ways to increase your empathy

Four ways to increase your empathy

Leaders today need to build trust and rapport with their staff in order to keep them motivated and engaged. There’s one crucial ingredient that this requires – empathy. Building good relationships requires two-way communication where staff can give feedback, express their concerns and frustrations and feel ‘safe’ doing so. Too often than not, when communicating with staff, leaders are focussed on getting their point across, communicating what needs to be done, what should have been done or allocating tasks. Instead, leaders need to practice a bit more mindfulness starting with displaying more empathy by listening to what other people have to say about an issue. By increasing your empathy, you are increasing your desire to understand and care about others’ perspectives and see things from their point of view.  ..

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Let Go and Let Them Prosper

Let Go and Let Them Prosper

Many people in leadership positions struggle to let go of the reigns and allow their staff to work autonomously without feeling the need to constantly check up on them. This difficulty in letting go is generally caused by a lack of trust and can have detrimental effects on the motivation of staff and productivity.  ..

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The art of giving and receiving feedback

The art of giving and receiving feedback

Part of keeping your finger on the pulse when it comes to your own self-awareness and growth in the workplace, requires soliciting and graciously receiving feedback from the people you work with. But as easy as it sounds in theory, it’s something most of us find difficult. We often view negative or “constructive” feedback as an attack on our character and ability to do our jobs well. In fact, negative feedback is liable to catapult us into an emotional rollercoaster like the five stages of grief – initial anger, followed by denial, followed by (possibly) some wallowing and finally acceptance.  ..

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