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How to hire emotionally intelligent people

How to hire emotionally intelligent people

Since the early 90s, there has been much awareness of the importance of emotional intelligence in the workplace. The term is used to define how well someone can identify with and control their emotions. It describes someone’s capacity for self-control, self-motivation and perseverance and inter-personal skills. Although emotional intelligence is a skill that can be learned, it doesn’t take a rocket scientist to conclude that it’s more beneficial to hire staff who already have high levels of emotional intelligence, than those that don’t. Higher levels of emotional intelligence far outweigh how many on-paper qualifications a person has, as an indicator of how successful they will be. Emotionally intelligent people make stronger team players, are more flexible and more adaptable to change, so much more likely to be a good fit for your company.  ..

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Managing Disagreements in the workplace

Managing Disagreements in the workplace

If you have read my previous posts, you’ll know I’m big advocate for encouraging open communication in the workplace. Constant two-way communication is vital for managers to get valuable feedback and for staff members to have their say and feel heard. But saying you encourage and welcome feedback, good and bad, is one thing. Having staff who actually feel comfortable enough to do so, is another thing altogether. ..

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Eliminating the blame game from the workplace

Eliminating the blame game from the workplace

Blaming is something that comes naturally to us. We have been casting blame on other people and circumstances for our mistakes in an effort of self-preservation since the day dot. But we know it’s not healthy, we know it can be toxic and counterproductive to our own creativity and learnings. There has been a lot of talk about accountability and the need for us all to be more accountable in our personal and professional lives. And for good reason… ..

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What makes an inspiring leader

What makes an inspiring leader

The great leaders in history have a quality that truly sets them apart from the rest. This quality, this charisma is described as Simon Sinek, New York Ties best-selling author as an ability to “think, act and communicate from the inside out”. But what does this really mean, and can everyday leaders and managers develop this ability? Sinek points out that the majority of leaders start from the outside in. They start with the “what”; “what are we trying to achieve”, “what are we trying to sell”. Exceptional leaders, on the other hand, ones that can inspire their followers, start with the “why”. The why being the purpose, or the bigger picture of what you are doing. It’s the “why” that then leads to the “what”.  ..

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Ten steps to giving and receiving feedback

Ten steps to giving and receiving feedback

The words “performance review” can strike fear, anxiety and discomfort into the hearts of employees all over the world. No one likes to feel scrutinised or criticised and the act of giving or receiving feedback in the workplace can be a daunting prospect amongst even the most resilient of us. But there is no point in shying away from it. It’s necessary and it’s unavoidable, so you may as well do it right.  ..

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