Tension is unavoidable in the workplace. At any one time, managers and leaders will always have to face and tackle the conundrum of how to make progress on seemingly conflicting objectives at the same time. Leaders need to recognise that tensions are a normal state of affairs within the workplace and accept that there are no right or wrong answers when choosing which strategy to take and what goals to focus on. While there is no way in which managers can completely diffuse and avoid tension altogether, there are some excellent strategies for managing tension and cultivating an environment that embraces tension and ensure it stays positive and productive. Let’s look a little deeper into this idea. ..