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Four ways to eliminate workplace conflict

Four ways to eliminate workplace conflict

Most workplaces are a melting pot of people from different backgrounds with differing cultures, personalities, values, priorities and communication styles. When there are differences in opinions, beliefs and the way things are done, workplace conflict naturally arises. In fact, conflict in the workplace is inevitable. There’s no such thing as a workplace where everyone works in perfect harmony with no cause for tension between teammates. A good leader should have a well-developed conflict radar, being able to detect and address conflict and tension amongst staff before it escalates and impacts morale and productivity.  ..

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Kick off 2020 with renewed engagement

Kick off 2020 with renewed engagement

It’s that time of year when we are heading back to work after a well-deserved break over Christmas/ New Year. Some of us will spring back to the office energised and invigorated, glad to be back and ready to tackle another year of work and all the highs and lows that will come along with it. But many of us may drag ourselves back to the office cringing at the thought of another long year of work and dreaming of ways to retire early and leave work behind for good. As a manager, you need to be aware of this potential dip in morale and cultivate an atmosphere of enthusiasm, unity and renewed commitment for the year ahead. Having staff who have the attitude that they are just ‘showing up’ in their jobs to perform a transactional exchange of work in order to get paid is a recipe for disaster when it comes to productivity and a strong corporate culture. They simply aren’t bringing their hearts and minds into the mix.  ..

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Christmas parties see the year off with a bang

Christmas parties see the year off with a bang

I’ve seen a lot of companies cutting back on end-of-year parties. There is a tendency to just do smaller team/ department get-togethers or omit Christmas celebrations all together in an effort to cut costs. Don’t get me wrong, I do get it – Christmas parties can be very expensive and when leaders are looking to cut costs it seems logical to cull the office party or cancel it altogether. But even though you’ll be saving money on the catering and venue hire, there could be more at stake by skimping on the Christmas party than first meets the eye.
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More on the power of moments

More on the power of moments

A few weeks ago, I talked about the power of moments. The interesting thing about life is, we don’t remember everything, every moment, instead we remember certain moments. And we tend to remember the good or the bad bit of any given event, and the ending. This is known as the ‘peak end rule’ which I touched on a few weeks ago in my blog “Define your moments”.  ..

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Creating space in a busy workplace

Creating space in a busy workplace

It’s very easy to get caught up in the whole ‘speeding up’ movement. The advancements in technology mean everything is geared towards being more convenient and faster. As workplaces embrace these new technologies in order to improve productivity, unrealistic expectations are placed on employees. Research indicates that making people busier in the workplace does not in fact increase productivity, it kills it.
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Define your moments

Define your moments

Think of your childhood. Do you remember your childhood exactly as it was, or do you tend to remember particular defining moments? Our nature is to look at our lives with stand-out moments that create our strongest memories. This is true in our personal and our professional lives. Whilst we tend to think that these special moments are the result of fate, luck, or intervention of a higher power, we don’t have to wait around or be on stand-by wondering what will happen next. We can create experiences and situations that foster these breakthrough memorable moments that enrich our connections with others that can move us in an entirely new direction or career path. If this is the case, instead of simply waiting for special defining moments to randomly happen to us, surely, we can do something more to create them, to be the authors of special moments for ourselves and others. This is the premise of the book “The Power of Moments” by Chris and Dan Heath; a great read for managers who want to make more memorable moments in their workplace.  ..

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Turn you message into a compelling story

Turn you message into a compelling story

Last week I talked about the power of stories and how to structure engaging stories to capture the heart and minds of the recipients. As far back as our ancient ancestors, the way in which we communicate is through stories, in fact meaningful communication can only happen through the creation of messages through stories. So, it makes sense that we apply the same concept when it comes to communicating the greater meaning of our business. Every business has a story to tell, and for it to be engaging and meaningful, it needs to get the emotional buy-in of the people hearing the story, it needs to take the recipient on a journey. The business world is full of well-meaning but boring and uninspiring mission statements. No matter how much thought and passion has gone into creating a mission statement, it just doesn’t capture the attention of recipients as well as a story does.  ..

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Your strategy works best as a story

Your strategy works best as a story

There is a lot that is lost in translation when it comes to business leadership teams communicating their business strategy to the employees in their organisation. Typically, leadership teams will go off-site to a multi-day strategy session, to review, refine and formalise the business strategy and plan for the next 12 months or so. When they get back to the office, they might gather everyone together to go through a presentation and/ or send out a group email to communicate the new strategy moving forward. Tick, job done. Strategy has now been communicated to everyone in the business. But when it comes to engaging hearts and minds, to really getting everyone’s buy-in and commitment to the strategy, this communication process rarely cuts it, in fact it nearly always falls very short of getting everyone on board. A PowerPoint presentation and a list of bullet points does not capture the depth and the greater meaning behind the thinking that went into coming up with this particular plan of action. Why? Because this style of communication fails to tell a story.  ..

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Become a more empathetic leader

Become a more empathetic leader

Take a moment to remember a time in your working life when a leader empathised with a challenging situation to better understand your needs and guided you through the process and how to tackle it. How did it make you feel and how were you able to work your way through the situation? ..

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